Design, develop, and implement IT policies and procedures to ensure data accuracy, security, and compliance with regulations. Evaluate and address business requirements, considering outsourcing versus in-house solutions and developing partnerships with IT suppliers and vendors. Provide technical support and back-up during incidents, ensuring timely resolution. Translate business needs into system solutions to ensure the long-term supportability of IT architecture. Prepare reports and documentation for senior stakeholders based on past incidents and evaluations. Manage all aspects of IT systems, including hardware, software, networks, and end-user equipment to ensure stable operations. Provide help desk and technical support to on-site and remote employees, including subsidiary IT systems. Conduct user acceptance tests on new or upgraded equipment and perform scheduled system tests. Monitor and manage the security of IT assets, data, network access, and backup systems, and supervise audits to verify security. Ensure the availability of application systems to support business operations and measure IT performance across various domains. Research and recommend improvements to existing infrastructure and manage the IT budget to ensure cost-effectiveness. Maintain inventory of hardware, software, and other IT supplies. Manage employee onboarding and offboarding IT processes. Recommend improvements for the organization's IT systems. Implement enhancements or modifications to IT tools and processes.

Singapore