Customer Service

(Staff)
Menara Jamsostek, lt. 18 Jl. Jend. Gatot Subroto Kav. 38 Jakarta Selatan 12710
- - Indonesia

DESKRIPSI PEKERJAAN

Maintaining a positive, empathetic and professional attitude toward customers at all time. Responding promptly to customer inquiries and feedback. Acknowledging and resolving customer complaints according to support logic provided and demonstrate proper courtesy. Adapt to support logic changes quickly. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Provide communication in harmony with all legal, regulatory, and privacy guidelines.Maintaining a positive, empathetic and professional attitude toward customers at all time. Responding promptly to customer inquiries and feedback. Acknowledging and resolving customer complaints according to support logic provided and demonstrate proper courtesy. Adapt to support logic changes quickly. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Provide communication in harmony with all legal, regulatory, and privacy guidelines.
REQUIREMENT

Candidate must possess at least Diploma, or Bachelor's Degree, in any field Fresh Graduated welcome to apply Required Skill(s): Ms Office, Good Communication, Good Analytical Thinking Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent. Experienced in Social Media

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Yogyakarta

GAMBARAN PERUSAHAAN

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http://www.teleperformance.com

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FOTO PERUSAHAAN

Lokasi Perusahaan Menara Jamsostek, lt. 18 Jl. Jend. Gatot Subroto Kav. 38 Jakarta Selatan 12710