English CS

(Less than 1 year experience/Fresh Grad)
PT. Teleperformance Indonesia
Menara Jamsostek, Jl. Jend. Gatot Subroto No.38, RT.6/RW.1, Kuningan Bar., Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12710
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide timely support to customers through available communication channel (live chat). Identify and escalate priority issues through proper channels. Assist customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. Meet all Key Performance Indicators set by the company and client. Work with other team members in identifying better ways in providing better customer support.
REQUIREMENT

Minimum D3 or bachelor's degree from all majors with minimum GPA 2.75. Good written and verbal communication skills in English (Will be tested during the recruitment process). Fresh graduates are welcome to apply. Flexible for SHIFTING schedule and changes along with in. Strong problem-solving skills and demonstrated multi-task capabilities. Preferably to have a typing speed of at least 50 words per minutes. Fast learner and independent to work in the multi-LOB (email and live chat). Able to start working immediately in June 2025.

DETAIL LOWONGAN
  • Umur -
  • Min GPA 2.75
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Yogyakarta

GAMBARAN PERUSAHAAN

-

http://www.teleperformance.com/

250-500

Formal

Indonesian

Telekomunikasi

622125508111

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Menara Jamsostek, Jl. Jend. Gatot Subroto No.38, RT.6/RW.1, Kuningan Bar., Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12710