DESKRIPSI PEKERJAAN
IT Support & End-User Assistance
Provide first-level IT support to employees, addressing hardware, software, and basic network-related issues in a timely and professional manner.
Serve as the main point of contact for all IT-related queries, ensuring clear communication and issue resolution.
Hardware & Device Setup
Set up and configure desktops, laptops, monitors, and other IT equipment for new and existing employees.
Ensure all devices are properly installed, updated, and ready for use.
IT Procurement & Asset Coordination
Handle the purchase of IT-related equipment such as monitors, accessories, and peripherals, in accordance with internal processes.
Maintain accurate tracking of IT assets and inventory, ensuring proper documentation, availability, and lifecycle management of all IT-related equipment.
Mobile & Meeting Room Setup
Support mobile device configuration and setup for employees where required.
Assist in setting up and maintaining meeting room technology, including conference systems and network connectivity.
Ad Hoc IT Support
Provide support for ad hoc IT-related requests, including basic system configurations or office IT improvements as needed.
REQUIREMENT
Diploma or Degree in Information Technology, Computer Science, or a related discipline (or equivalent practical experience)
Prior experience in an IT support role, with exposure to both hardware and software troubleshooting. Candidates with prior experience working in a small start-up would be ideal.
Working knowledge of Microsoft Outlook and Microsoft Office applications
Basic understanding of IT infrastructure, including desktops, mobile devices, and network connectivity
Strong problem-solving skills with a hands-on and proactive approach. Agile and open-minded to take on new challenges and tasks where required.
Good communication skills and ability to support users with varying levels of technical knowledge
Candidates who can commence employment within short notice (1 month or less) would be an added advantage.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
