IT Application Staff

(Less than 1 year experience/Fresh Grad)
ASRI (a subsidiary of Agung Sedayu Group)
ASG Tower, Jl. Pantai Indah Kapuk, Boulevard Kamal Muara Penjaringan, Jakarta Utara 14470
Jakarta Utara - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide daily operational support for ERP systems and business applications through a ticketing system in accordance with SLA. Ensure system stability by monitoring ERP and supporting applications performance. Manage and monitor corporate application licenses and ensure compliance. Perform user troubleshooting related to UAT, Active Directory, and application systems. Provide support and maintenance for corporate email systems (Outlook, webmail, mobile). Handle system incidents (major and minor), including analysis, resolution, and documentation. Collaborate with internal IT teams (infrastructure, database, vendors) to ensure smooth system operations.
REQUIREMENT

Min. Bachelor’s degree in Information Systems, Computer Science, or related field. Min. 1–3 years of experience in IT support, application support, or ERP support (fresh graduates are welcome to apply). Strong understanding of ERP systems (SAP / Oracle / Dynamics 365 / Odoo) and business processes. Basic knowledge of SQL for data validation and troubleshooting. Familiarity with Active Directory and basic server operations. Experience using ticketing systems and understanding SLA management. Strong analytical, problem-solving, and communication skills with the ability to work collaboratively.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Address

Jakarta Utara

GAMBARAN PERUSAHAAN

-

https://www.asri.co.id/

250-500

Formal

Indonesian

Properti

622150282888

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan ASG Tower, Jl. Pantai Indah Kapuk, Boulevard Kamal Muara Penjaringan, Jakarta Utara 14470