Desktop Support

(Staff)
Quesscorp Singapore Pte. Ltd.
SGD 2,400 - 2,450
4 Robinson Rd, #12-01 The House Of Eden, Singapore 048543
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide technical support to end users for hardware, software, and networking issues (onsite or remotely). Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot system issues, including operating systems (Windows/macOS) and standard office applications. Set up and support user accounts, email, and access permissions. Maintain asset inventory and documentation of IT support activities. Coordinate with vendors for hardware replacements and warranty claims. Ensure timely resolution of tickets and maintain service level agreements (SLAs). Educate and guide users on best practices and preventive maintenance.
REQUIREMENT

1–3 years of experience in desktop support or a similar IT support role. Strong knowledge of Windows OS (Windows 10/11) and Microsoft Office suite. Basic understanding of networking (LAN, Wi-Fi, IP addressing). Experience in end-user support, including remote assistance tools. Good communication and problem-solving skills. Ability to work independently and manage time effectively. Preferred Qualifications: Certification in CompTIA A+, Microsoft MCP, or similar is a plus. Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk). Knowledge of Active Directory, Outlook, and remote desktop tools.*

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Singapore

GAMBARAN PERUSAHAAN

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https://quesscorp.sg/

Manajemen Sumber Daya Manusia

6566687426

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FOTO PERUSAHAAN

Lokasi Perusahaan 4 Robinson Rd, #12-01 The House Of Eden, Singapore 048543