IT Support Officer

(Staff)
PT. Central Mega Kencana
Synthesis Square, Tower 2, 9th & 10th Floor Jl. Gatot Subroto Kav. 64 No. 177A Jakarta, 12870. Indonesia
Jakarta - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide daily technical support to retail/store users and internal staff. Handle and resolve hardware, software, network, and application issues. Troubleshoot POS systems, cash register computers, printers, scanners, EDC devices, and related equipment. Serve as first‑level (L1) support and escalate issues when necessary. Record issues and progress updates in the ticketing/log system. Deliver basic training on system usage to users. Set up new user accounts, system access, and credential resets. Ensure stable IT operations with minimal downtime. Coordinate with other IT teams. Provide remote support during flexible working hours, including weekends.
REQUIREMENT

Bachelor’s degree in IT or a related field​ Minimum 2–3 years of experience in server and infrastructure roles​ Hands-on experience with Windows Server, Linux, VMware/Hyper-V, networking, Active Directory, Microsoft Entra, and Intune​ Familiar with cloud platforms, monitoring tools, and backup systems​ Familiar with HCI (Hyper-Converged Infrastructure)​ Experience in setting up DevOps processes (CI/CD)​

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Pusat

GAMBARAN PERUSAHAAN

-

https://www.centralmegakencana.com/

250-500

Formal

Indonesian

Ritel

082153025842

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Synthesis Square, Tower 2, 9th & 10th Floor Jl. Gatot Subroto Kav. 64 No. 177A Jakarta, 12870. Indonesia