Recruitment Support Manage recruitment administration ensuring compliance with legislation, regulatory, and franchise standards Maintain communication with candidates throughout the recruitment process to deliver a positive candidate experience Monitor recruitment channels for new candidate enquiries Process pre-employment checks and documentation including reference checks Send electronic contracts, welcome emails, and activate new employees in the People Planner system Set up new employees in payroll after recruitment checks are completed Ensure job boards and recruitment sources are updated and optimized Communicate daily with office or line managers through phone, email, and Microsoft Teams Perform additional duties necessary for the smooth operation of the business Ensure compliance with equality, diversity, and equal opportunities policies Contact applicants promptly and conduct telephone interviews to assess suitability Upload candidate profiles into Smart Recruiter's ATS following screening calls Access company calendars and schedule face-to-face interviews for suitable candidates Set up Disclosure and Barring Service (DBS) checks and arrange ID verification appointments Set up and monitor e-learning programs for successful candidates Care Professional Development Support Allocate Care Professional training through the my-learning cloud training system Monitor completion of online training and follow up on overdue modules Monitor the People Planner system for expired tasks including supervisions and appraisals Assist the care management team in scheduling training, support visits, supervisions, and appraisals Send reminders to care professionals regarding training and events General Administrative Support Monitor expired documentation such as MOT certificates and follow up with care professionals Track key events including birthdays and work anniversaries for recognition by the care team Manage the company info inbox and route emails to the appropriate team members Provide incoming telephone support during busy periods Maintain Care Professional folders in Microsoft 365 ensuring documentation is organized and up to date Participate in daily office meetings and care team meetings when required

Manila