Helpdesk Staff

(Staff)
PT. Sodexo Sinergi Indonesia
IDR 12,000,000 - 15,000,000
The Manhattan Square 11th Floor Unit A&B, Jl. TB Simatupang Kav 1S, Ps. Minggu, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12560
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Providing administrative support and assistance in Mandarin and English to our team and clients Handle incoming inquiries via phone calls and emails, providing clear information and professional assistance to users. Maintain accurate records of tickets, user requests, and resolutions within the helpdesk system. Coordinate with internal teams to escalate and resolve complex issues when necessary. Perform administrative tasks, including documentation and reporting, while maintaining organized records and supporting smooth helpdesk operations.
REQUIREMENT

Min. 1 year reception or customer-facing experience as Helpdesk manage at least 2000 tickets per month Fluency in both Mandarin and English, with excellent written and verbal communication skills Good commend to greet people, and process phone calls and emails Strong administrative and organisational abilities Proficiency in MS Office suite and operating Helpdesk system Attention to detail and the ability to multitask effectively A collaborative and adaptable mindset, with a customer-focused approach

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Selatan

GAMBARAN PERUSAHAAN

-

https://id.sodexo.com/

Servis

622178845866

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FOTO PERUSAHAAN

Lokasi Perusahaan The Manhattan Square 11th Floor Unit A&B, Jl. TB Simatupang Kav 1S, Ps. Minggu, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12560