IT Helpdesk Specialist

(Staff)
Nidec Motor Philippines Corporation
136 North Science Avenue Extension, Laguna Technopark Special Economic Zone, Binan, Laguna 4024, The Philippines
Laguna - Laguna - Philippines
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide IT Helpdesk support to customers. Respond and address end user’s concerns related to IT and escalate as needed. Document details of all calls, emails and update ticketing system appropriately. Monitor Daily Backup Manila Systems Troubleshoot general computer / server problems
REQUIREMENT

Bachelor’s degree in information technology, Computer Science, Computer Engineering or any related degree. With 1 - 2 Years of relevant IT technical support or customer service. Working knowledge of PC's and laptops. Ability to troubleshoot a wide range of technical issues. Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software. CCNA, CompTIA (A+,Network+), ITIL V3 is an advantage but not a must. Good communication skills. Amenable to work on graveyard shift.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Manila

GAMBARAN PERUSAHAAN

-

https://www.nidec.com/

250-500

Formal

Tagalog

Manufaktur

63495411111

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 136 North Science Avenue Extension, Laguna Technopark Special Economic Zone, Binan, Laguna 4024, The Philippines