IT Staff Infrastructure

(Staff)
Phintraco Group
The East Tower, 12th – 17th Floor Jl. Dr. Ide Anak Agung Gde Agung Kav. E 3.2 No. 1 Kawasan Mega Kuningan Jakarta
Jakarta - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Monitor and maintain the stability of network, server, storage, and supporting systems (on-premise & cloud). Handle installation, configuration, troubleshooting, and maintenance of IT infrastructure according to SLA. Provide technical support for BPO operations, including connectivity and access issues for operational teams (agents, support, admins). Deploy and configure workstations and network devices for new BPO projects. Manage system monitoring tools (e.g., Zabbix) to track infrastructure performance and capacity. Respond to system alerts and escalate issues when necessary. Perform regular patching, firewall and antivirus configuration, and ensure network security compliance. Conduct regular data backups and maintain Disaster Recovery documentation. Create and update technical documentation, network topology, and standard operating procedures (SOPs). Collaborate with Helpdesk, Security, and Project teams to resolve issues and support infrastructure improvement and development.
REQUIREMENT

Strong understanding of network infrastructure and operating systems. Knowledge of LAN/WAN, TCP/IP, DNS, and DHCP. Experience in configuring switches, routers, and firewalls (Cisco, MikroTik, Fortigate). Familiarity with monitoring tools (e.g., Zabbix). Ability to troubleshoot and analyze network traffic, VLAN, and QoS. Understanding of Windows Server OS, Windows 11 Pro, Linux, and Chromebook environments. Experience with endpoint protection (Antivirus, EDR) and perimeter defense. Skilled in applying security patches and maintaining infrastructure security based on ISO 9001 & 27001 standards. Proficient in remote troubleshooting (AnyDesk) and ticketing systems. Capable of creating and maintaining technical documentation and SOPs. Able to work in shifts or standby 24/7 and provide on-call support during critical issues. Placement: Semarang

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Semarang

GAMBARAN PERUSAHAAN

-

https://phintraco.com/

250-500

Formal

Indonesian

Komputer/TI

622125556188

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan The East Tower, 12th – 17th Floor Jl. Dr. Ide Anak Agung Gde Agung Kav. E 3.2 No. 1 Kawasan Mega Kuningan Jakarta