IT Support

(Staff)
PT. Mitra Solusi Telematika
Gedung TMT 2, Suite GF.01 JL.Cilandak KKO No.1 Jakarta 12560, Indonesia
Jakarta - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Act as the SinglePoint of Contact (SPOC) for ERP-related issues. Log, categorize, and triage tickets using IT Service Management tools. Monitor ERP system performance and escalate risks proactively. Coordinate patch releases and support change management activities. Prepare SLA reports and participate in operational review meetings. Maintain SOPs, runbooks, and knowledge base documentation. Support training sessions for end-users and helpdesk teams.
REQUIREMENT

Bachelor’s degree in IT, Computer Science, or related field. Basic understanding of ERP systems and ITIL processes. Familiarity with cloud infrastructure monitoring (training provided). Strong communication and problem-solving skills. 1-2 years of experience in related field.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta

GAMBARAN PERUSAHAAN

-

http://www.mst.co.id/

100-250

Formal

Indonesian

Konsultan

622129976891

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Gedung TMT 2, Suite GF.01 JL.Cilandak KKO No.1 Jakarta 12560, Indonesia