IT Support Coordinator

(Supervisor / Coordinator)
PT. Avows Technologies
IDR 6,000,000 - 9,000,000
Office 8, Level 18A, Jl. Jendral Sudirman kav. 52-53 South Jakarta 12190 – Indonesia
Jakarta - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Coordinate, conduct health checks and analyze existing databases; recommend improvement steps based on incidents, including problems found during operations Implement improvements to enhance application and database operational processes Support Disaster Recovery Planning (DRP) testing for applications Provide support to meet internal and external audit data needs Support promotion, change, and enhancement activities in the Change Management unit Support application testing in the Production environment when there are changes or enhancements Proactively provide efficient and optimal database management solutions Diagnose and resolve application issues with effective solutions Conduct preventive maintenance Proactively trace and communicate alerts or incidents related to applications, both internally and externally Perform routine maintenance and checks, including: Reporting findings of potential system malfunctions and Tuning performance if storage and database show performance degradation trends Perform corrective maintenance/problem management Carry out repair activities when database disruptions occur
REQUIREMENT

Minimum Bachelor’s degree (S1) from a university in an IT-related major: Computer Engineering, Information Management, Information Systems, Computer Systems, Information Technology; or at least 5 years of experience in the IT field Minimum GPA of 2.75 (on a 4.0 scale) Understand the SDLC concept (Waterfall and/or Agile) Possess an IT-related certification Strong and detail-oriented analytical skills Understanding one or more programming languages is a plus Good knowledge of databases (experience with databases is an added value) Experience in leading a team (especially in IT) Experience in application development and/or IT operations teams for at least 3 years Familiar with operating systems such as Windows, Linux, and their supporting software Skilled in IT troubleshooting, both hardware and software Knowledge of data backup procedures, system security, and disaster recovery Experience in using and configuring software (applications and OS) Able to compile team work reports and provide recommendations for team improvement Effective and quick problem-solver under pressure Experienced in creating SOPs (Standard Operating Procedures) and documenting workflows to ensure operational continuity Able to plan and carry out preventive maintenance regularly without being directed

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Supervisor / Coordinator

LOKASI KERJA

Address

Jakarta Selatan

GAMBARAN PERUSAHAAN

-

50-100

Uniform

Indonesian

Komputer/TI

622129608177

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Office 8, Level 18A, Jl. Jendral Sudirman kav. 52-53 South Jakarta 12190 – Indonesia