Technical Support Specialist

(Staff)
Jakarta Intercultural School
Jl. Terogong Raya No. 33 Jakarta 12430, Indonesia
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide efficient and timely support to end-users, ensuring all technical issues are resolved effectively and escalating cases when necessary. Address user inquiries regarding software and hardware operations, offering clear and accurate guidance to resolve issues. Assess and verify system functionality by conducting observations and tests to identify and troubleshoot errors. Collaborate with IT staff and engineers to manage the distribution, updates, and patches of hardware and software systems. Partner with vendor-provided technical support teams to deliver exceptional customer service to end-users.
REQUIREMENT

Minimum a bachelor's degree holder in Computer Science. Strong organizational skills Demonstrated ability to communicate effectively in English and Indonesian, both speaking and writing. Ability to work collaboratively with members of the Information Services Department Excellent problem-solving skills Strong technical skills with a wide range of hardware and software in a cross-platform environment. Having a Mac OS and IOS platform background is preferred. Customer-service approach to working with end-users Clear commitment to Child Protection, safety, service learning, and environmental stewardship

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Selatan

GAMBARAN PERUSAHAAN

-

https://www.jisedu.or.id/

100-250

Formal

English

Pendidikan

622150989555

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Terogong Raya No. 33 Jakarta 12430, Indonesia