Customer Service Insurance

(Staff)
Halodoc
Gedung Halodoc, Jl. HR Rasuna Said Kav. B32-33, Jakarta Selatan 12940
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Answer calls and handles any queries from a health care provider, insurance/payer, and patient Manage and resolve the complaint and escalate to supervisor/manager if needed Able to provide good communication skill in English (both oral and written) Guarantee insurance and online claim assessment Complete all daily call log and daily inpatient monitoring log Outbound calls activities to end-user for any follow up action if the queries/complaint has not been solve in 1st place Managed time for work on shifts, guided by the manager on 24/7 service deliverable
REQUIREMENT

Candidate must possess at least a Diploma or Bachelor degree in Nursing, Pharmacy, Medical Record or other medical-related fields At least 2 Years of working experience in healthcare, insurance, TPA, or related fields Excellent knowledge of health insurance policy, health claims procedures, and terminology Excellent knowledge of medical terminologies especially for treatment and surgeries Computer literate Good communication skill Willing to work 24 hours shifting system Willing to work in contract based

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Selatan

GAMBARAN PERUSAHAAN

-

https://www.halodoc.com/?

250-500

Casual(T-shirt)

Indonesian

Perawatan Kesehatan

02131106999

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Gedung Halodoc, Jl. HR Rasuna Said Kav. B32-33, Jakarta Selatan 12940