IT Office Support

(Staff)
Wisma KEIAI, 22nd Floor, Jl. Jend. Sudirman Kav. 3, Jakarta 10220. Indonesia
Jakarta Pusat - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Oversee daily technical support operations, ensuring timely resolution of issues. Serve as an escalation point for complex technical problems. Supervise and optimize the use of in-house desktop monitoring systems to minimize downtime. Generate reports on system uptime, incidents, and performance trends based on monitoring data. Coordinate with IT infrastructure and development teams to implement system updates and improvements. Contribute to the development and maintenance of documentation, standard operating procedures (SOPs), and knowledge base articles.
REQUIREMENT

Candidate must possess at least a Bachelor's Degree in Information System/Information Technology or equivalent At least 2 years of experience experience in IT Support or related field Strong expertise in Linux system administration and desktop troubleshooting. Familiarity with in-house monitoring systems or experience implementing monitoring tools. Experience in team coordination and technical documentation. Excellent communication, and project management skills.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Pusat

GAMBARAN PERUSAHAAN

-

https://www.balitower.co.id/

250-500

Formal

Indonesian

Telekomunikasi

02157905788

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Wisma KEIAI, 22nd Floor, Jl. Jend. Sudirman Kav. 3, Jakarta 10220. Indonesia