Customer Relation

(Staff)
PT. Suzuki Indomobil Motor
Jl. Raya Bekasi Km. 19, Pulogadung Jakarta 13920, Indonesia
Jakarta Timur - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

As a call center for handling 4W and customer voice so that it can run well. Monitoring Halo Suzuki call center (booking service, complaint, emergency, home service, information) in accordance with procedures Handling and resolving customer complaints both related to dealer products and services related to Suzuki Monitoring voice of customers and PIC handling related to product issues through social media communities (Facebook, Instagram, etc.) Handle SERA (Suzuki Roadside Assistant) requests, check SERA emergency bills and act as 4W SERA PIC
REQUIREMENT

Bachelor Degree in Communication / Management from reputable universities with minimum GPA 3.00 Experience in Customer Relation / Customer Service/ Call Center Operation / Front Line Fresh graduate are welcome to apply Communication Skill Fluent in English (verbal & written) Looking for character : Leadership & Negotiation Skill Work with cross function team Strong analytical & logic thinking

DETAIL LOWONGAN
  • Umur -
  • Min GPA 3
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Timur

GAMBARAN PERUSAHAAN

-

http://www.suzuki.co.id/

250-500

Formal

Indonesian

Otomotif

622129554800

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Raya Bekasi Km. 19, Pulogadung Jakarta 13920, Indonesia