DESKRIPSI PEKERJAAN
Installing, configuring and Maintaining computer hardware, software, systems, networks, printers and scanners
Perform end-user support for deployed hardware and software systems and offer support as needed and Logging and keeping records the activities into Servicedesk ticketing system
Prioritizing , managing and many open cases at one time
Ability to do troubleshooting desktop system, network and phone problems and diagnosing and solving hardware or software faults
Effectively communicate the status of incidents and service requests to the users
REQUIREMENT
7 years experience minimum as Technical Support Manager
Has Experience in end user support
Has Experience in using ticketing system
Knowledge and experience in TCP/IP, LAN and WAN
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Manager / Assistan Manager
