Customer Services

(Staff)
MYR 3,500 - 5,000
2nd floor, 8, Jalan Kuchai Maju 19, Dynasti Sentral, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

Follow up all fresh leads every day on time. Conduct texting and calling to follow up with potential customers and introduce our financial advisory services with a focus on bank loan applications. Educate potential customers on the loan application process, requirements, and benefits of working with our firm. Gather necessary information from prospects to assess their eligibility and assist them in completing the application. Follow up with interested prospects to answer questions, address concerns, and provide additional information as needed. Maintain accurate and up-to-date records of all customer interactions and follow-up activities in our CRM system. Meet or exceed monthly targets for lead generation, call volume, and conversion rates.
REQUIREMENT

Diploma or equivalent qualification; additional certifications in sales or customer service is a plus. Previous experience in telemarketing, customer service, or sales. Excellent communication skills, both verbal and written, with the ability to engage and build rapport over the phone. Strong typing skills, able to reply customer fast and on time. Strong persuasive and negotiation skills to effectively present our services and convince potential customers. Self-motivated and target-driven mindset, with the ability to work independently and remotely. Familiarity with Google drive and proficiency in using technology for call management and record-keeping. Reliable internet connection, a quiet workspace, and necessary equipment to work from home effectively. Must be able to turn on the camera via Google Meet during working hours for attendance and performance monitoring purpose. Must be able to work from Monday to Saturday

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://www.3xadvisor.my/

Konsultan

60327702722

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FOTO PERUSAHAAN

Lokasi Perusahaan 2nd floor, 8, Jalan Kuchai Maju 19, Dynasti Sentral, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia