H229+M6V, Trasierra, Legazpi Village, Makati, Metro Manila, Philippines
Manila - Luzon - Philippines
Manila - Luzon - Philippines
DESKRIPSI PEKERJAAN
· Provide Helpdesk support and resolve problems to end user’s fulfillment
· Monitor and respond quickly and effectively to requests received through the IT helpdesk hotline / email
· Monitor Service Desk for queued assigned tickets assigned process first-in first-out based on priority
· Assist in onboarding new users
· Utilize and maintain the helpdesk tracking software
· Document internal procedures (as applicable)
· Ensure that all workstations and its peripherals are properly working including specialized equipment, if an
· Install, test and configure new workstations, peripheral equipment and software
· Maintain inventory of all equipment, software and software licenses
· Report unresolved issues to the Data Center Manager as part of escalation procedure
· Manage PC setup and deployment for new employees using standard hardware, images and software
· Implement configurations, utilities, software default settings, etc. for user workstation
· Assist network admin in network related issues and activities
· Assist security officer in security issues and deployments
· Assign users and computers to proper groups in the network (as applicable)
· Perform timely workstation hardware and software upgrades as required
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Less than 1 year experience/Fresh Grad
LOKASI KERJA
Address
Manila
GAMBARAN PERUSAHAAN
Keuangan/Bank
0288417800
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