Senior IT Support Engineer

(Supervisor / Coordinator)
Ambition Group Singapore Pte. Ltd
One Raffles Place, #14-62 Office Tower 2, Singapore 048616
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

A global law firm is seeking a Senior IT Support Engineer to join its Singapore office in a regional support capacity. The role involves delivering first-line and occasional second-line IT support across the firm's global infrastructure, ensuring consistent and professional service to staff and clients. in this position, you will deliver both telephone and onsite IT support, manage service requests and incidents via logging systems, and collaborate with global IT teams to ensure prompt issue resolution. You’ll maintain clear communication with users, contribute to ITIL-aligned processes such as change, release, and problem management, participate in a scheduled shift rotation, and support the development of team capabilities.
REQUIREMENT

You should hold a degree in Computer Science or equivalent and have a minimum of 3 years of IT support experience in a similar capacity. Strong customer service and soft skills are essential, along with proficiency in Windows 10/11, Microsoft Office products, VPN, and ITIL knowledge. Experience with Active Directory, Remote Exchange Console, and ITIL practices is required. Familiarity with law firms would be advantageous.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Supervisor / Coordinator

LOKASI KERJA

Address

Singapore

GAMBARAN PERUSAHAAN

-

https://www.ambition.com.sg/

20-50

Formal

English

Manajemen Sumber Daya Manusia

6568545600

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan One Raffles Place, #14-62 Office Tower 2, Singapore 048616