Technical Support Engineer

(Staff)
PT. Inovasi Anak Indonesia (PARKEE)
Jl. Biak Raya No. 48 C, RT.6/RW.11, Cideng, Gambir, RT.6/RW.11, Cideng, Gamb, Jakarta, Daerah Khusus Ibukota Jakarta 10150
Jakarta - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

- Install, configure, and troubleshoot hardware, software, systems, networks, printers, and scanners - Measure service satisfaction levels - Manage and uphold the troubleshooting escalation process - Monitor and maintain computer systems and networks - Respond to issues and service requests in a timely manner - Report issues and coordinate with the IT Supervisor, IT Lead, and IT Infrastructure team Provide technical support required by the company (in person or via phone) - Repair and replace necessary equipment - Troubleshoot technical issues - Test new technology/conduct tests on potential new tools to support employees - Assist with IT equipment sourcing and budgeting - Provide guidance as needed to the IT Support Team - Maintain application deployment and versioning
REQUIREMENT

- At least 1-year of experience as a Technical Support Engineer - Hands-on experience with Linux operating systems - In-depth knowledge of Linux (preferably Ubuntu) - Experienced with databases such as PostgreSQL, MySQL, SQL Server - Experienced in installing OS and cloning - Familiar with remote access using SSH clients for Windows - Strong technical skills and deep knowledge of IP, VOIP protocols, and network communication troubleshooting - Experience in the parking industry is an advantage - Strong interpersonal and problem-solving skills - Having "Can do" attitude and a willingness to learn - Ability to diagnose and troubleshoot basic technical issues - Ability to provide step-by-step technical assistance, both written and verbal - Knowledge of scripting languages such as Perl, Python, or BASH - Experience with programming languages and development is a plus - Willingness for mobile work, comfortable working in the field (kerja lapangan), and open to work with night shifts.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta

GAMBARAN PERUSAHAAN

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http://www.parkee.app/

Komputer/TI

08118754321

monday - friday

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FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Biak Raya No. 48 C, RT.6/RW.11, Cideng, Gambir, RT.6/RW.11, Cideng, Gamb, Jakarta, Daerah Khusus Ibukota Jakarta 10150