IT Support

(Staff)
EPS Malaysia
MYR 3,500 - 4,800
Suite 2A-11-1, Level 11, Block 2A, Plaza Sentral, Sentral,, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide high-quality technical support and customer service to end users through effective communication (via phone, e-mail, and chat) and efficient troubleshooting Resolve technical issues related to enterprise GIS servers using the right tools and other related technologies Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture Maintain comprehensive case documentation in customer relationship management (CRM) system As a subject matter expert, author and tech edit knowledge articles available to internal and external users Identify issues and log defects for software improvements Work in other technical areas of software support as customer and business needs require
REQUIREMENT

Bachelors in Computer Science, Computer Networking, Information Science, Computer Engineering, Networking, Information Technology, Business IT, Programming, or any that is equivalent Knowledge in: SSL, Web certificates, Proxy Servers, Windows Servers, SQL, LDAP Background working as Server Administrator, Network Administrator will be an advantage. Experienced in Networking, web servers, web certificates or proxies. Background in software support or technical customer service with direct end user contact Ability to provide excellent customer service including strong troubleshooting, analytical, and problem-solving skills Aptitude to gain understanding of systems administration and troubleshooting of multiple operating system

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Kuala Selangor

GAMBARAN PERUSAHAAN

-

https://eps.my/

250-500

Formal

Indonesian

Manajemen Sumber Daya Manusia

60322682888

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Suite 2A-11-1, Level 11, Block 2A, Plaza Sentral, Sentral,, Jalan Stesen Sentral 5, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia