Customer Service Officer

(Staff)
Union Power Pte. Ltd.
25 Genting Rd, #07-01, Singapura 349482
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Manage inbound and outbound calls on electricity related enquiries and complaints Support frontline and backend customer service Facilitate the customer requests on application, contracting, billing, payment, feedback and disputes Ensure all service interaction with customers are recorded and updated in system Ensure escalations are registered and follow up within acceptable service standards Acquire multiple product knowledge to enhance ability to understand customer’s needs across different Union Energy Group’s products Handle ad hoc duties
REQUIREMENT

Minimum ‘O’ level certification with at least 2 years’ in service sector. Must be bilingual in English and other second Mother tongue language (Mandarin, Malay and Tamil) Good customer service and communication skills. Ability to understand and resolve first level enquiries/ complaints in a professional and timely manner.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.unionpower.com.sg/

250-500

Formal

English

Energi

6568585555

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 25 Genting Rd, #07-01, Singapura 349482