Collaborate closely with other team members to provide the full set of functional services and technical services required to implement and support customer's (external and internal) Hire to Retire systems. Proactively scan for and resolve any system-related issues that could impact end-user experience, data integrity, or overall end-to-end system functionality. Serve a consultative role to design work flow processes and system configuration to leverage the value of the technology. Collaborate across other application areas and/or other employee-facing products that integrate with the SAP SuccessFactors/ HCM suite. Support live systems by troubleshooting and resolving issues, by working with end users and collaborating with fellow team members. Deliver business systems solutions by executing projects from end-to-end, ranging from requirements gathering, gap analysis, solution design, process documentation, system configuration, test planning and execution, training documentation and delivery, deployment, to support. Analyze business processes, and prepare detailed functional specifications for required development activities, including reports, interfaces, conversions, enhancements, and forms. Coordinate extensively with business users, functional and cross-functional team members, developers, integration resources, third party vendors, and governance team members.

Jakarta