DESKRIPSI PEKERJAAN
Manage the HROne Counter and respond to team members on HR questions received through inbound calls, emails or in person, research questions and follow-up with the requestor as appropriate
Use procedures, policy manuals and reference materials to assist in answering employee/manager inquiries and resolving issues
Assist team members with Employee Self Service and Manager Self Service applications
Escalate team members’ inquiries to HR Subject Matter Experts when specific, in-depth functional knowledge is required
Maintain employee personal data records in the HR systems
Administer HR related services including preparation of employment certification letters, scanning and digital filing of documents
Facilitate issuance of Nametags to new hires during orientation and ad-hoc request
Liaise with vendor and department administrators on Nametag related requests
Manage the myHRLearning mailbox
Maintain confidentiality and privacy of any personal or sensitive data
Stay informed and updated about related policy changes and incorporate any changes in process as applicable
Participate in special projects or any other ad-hoc duties as assigned.
REQUIREMENT
Minimum Diploma qualification, with at least 1-year relevant experience in HR operations
Customer service focus and strong interpersonal skills
Independent, organized and meticulous
Good communication skills
Dynamic and able to work in a fast-paced environment
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff