Customer Service

(Staff)
Taipei
Taipei - Northern Taiwan -

DESKRIPSI PEKERJAAN

Eliminate barriers to achieving revenue plans by driving optimal backlog coverage, in close partnership with the customer, Business Unit F&O, and Field Sales Define and implement strategies to eliminate Backlog vs. Shipment variance and ESD vs. CRD gaps across assigned accounts Gather customer supply chain intelligence; utilize with Business Unit F&O to assist business forecasting and anticipate disruptions Ensure backlog coverage while validating backlog integrity Analyze backlog vs. shipment variance and CRD vs. ESD gaps to identify root causes; define and implement strategies to eliminate future variance and prevent gaps Build a strong business relationship with the supply chain community at each account, and develop an in depth knowledge of the customer’s procurement methodologies Identify weaknesses in supply chain for each customer; determine and implement optimal supply chain solution for each site/program/device Understand customer’s end business markets, utilizing this knowledge to assist business forecasting and anticipate disruptions Increase customer satisfaction by acting as a customer advocate within TI in support of supply chain scorecard metrics and initiatives Monitor and enforce TI terms and conditions including change order windows, forecast liability, and inventory freshness Identify and implement process efficiency improvements to decrease Customer Service Operations workload
REQUIREMENT

Bachelor’s degree in Industrial Engineering, Supply Chain management, Finance, Accounting or other business related field 3+ years’ experience customer service related experience

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Taipei

GAMBARAN PERUSAHAAN

-

Komputer/TI

0

-

FOTO PERUSAHAAN

Lokasi Perusahaan Taipei