DESKRIPSI PEKERJAAN
· Secretarial Tasks as filling, typist, and general administration
· Prepare tender and PQ document
· Follow tender processing
· Can work all tasks with limited time –frame
· Update the work status in Puco Online every day
· Fill your work timesheet every day
· Answer phones and book reservations for customers based on availability listed in the system
· Process online reservations and update the system to reflect the new status for each event
· Inform customers of alternative events, concerts or promotions if they are unable to book the tickets they originally wanted
· Respond swiftly and courteously to customer complaints or inquiries
· Send/follow up customer satisfaction survey
· Handle vendor assessment
· Follow the suggested script provided to all Inside Sales representatives
· Capture customer information, including addresses and phone numbers, for future follow-up
· Adjust your sales presentation based on success/fail averages
· Build rapport with customers through friendly, engaging communication
REQUIREMENT
· Minimum D3/S1
· Fresh Secretary graduate are welcomed
· Fluent in English both oral and written is mandatory
· Having a computer skills at Excel (Mandatory), word and email/ internet
· Effective verbal and listening communication skills
· Must be honest and trustworthy , be respectful, processes cultural awareness and sensitivity, be flexible, demonstrate sound work ethics
· Having a strong analytical and problem solving skills
· Dynamic have excellent attitude, self-initiated
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
