Manila - Luzon - Philippines
DESKRIPSI PEKERJAAN
REQUIREMENT
Bachelor’s degree in computer science, information technology, or any related technology course. Google IT Support Professional, Microsoft Certified Professional (MCP) or CompTIA A+ certified preferred but not required. Minimum 2 years experience as a technical support analyst, deskside support, IT support staff, or relevant role. Hands-on troubleshooting experience in a large complex organization is required. Proficient in G Suite (Google Docs, Sheets, Drive, and other Google Apps). Experience working with a hybrid IT environment (on-premise and cloud) and supporting mixed platforms (ie., Windows and macOS) Expert in the functionality and technical troubleshooting of Windows workstation OS. Working knowledge with Apple OS is an advantage. Expert workstation hardware troubleshooting skills with focus on desktop and laptop, in whatever brand or make. Working experience with Active Directory with fundamental knowledge of infrastructure services such as DHCP, DNS. Fundamental knowledge of LAN/WAN technologies, including wireless protocols. Experience with cloud-based video conferencing tools such as Google Meet and Zoom. Knowledgeable of mobile devices such as Android and iPhone. Working experience with network printers and multi-function devices. Installation, maintenance, and troubleshooting. Experience working with ticketing systems, familiarity with incident management, and other ITIL concepts. Background with disk imaging technologies is a plus. Professional written and interpersonal skills. Able to work with minimal supervision.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
LOKASI KERJA
Alamat
GAMBARAN PERUSAHAAN
Minyak dan Gas
63283971010
monday - friday
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