Managing company social media accounts (i.e. Facebook, Twitter, YouTube, etc.) and online platforms, branding & PR Point of contact for customers who channel their feedback via the social media, public forum and travel sites feedback forum Identify and interpret social media trends and propose appropriate actions to increase level of engagement with customers Planning media buy and sourcing advertising opportunities and placing adverts in the press – online media and off-line media local, regional, national and specialist publications – or on the radio, depending on the campaign Manage budget. track and evaluate results for respective campaigns Liaise with creative and media agencies to conceptualise artwork and implement effective communication channels for campaigns Work with internal stakeholders to ensure smooth execution of campaigns, process flow, system enhancements and handling customer issues Develop and implement marketing campaigns to enhance branding via analysis of past years’ campaigns and competitors analysis Planning and hosting of media visits Manage, coordinate and plan sports and youth ambassadors training schedules and ensure sponsorship fulfillment Media monitoring on the company and related news Support the development of presentation material packages for internal and external communications Providing support to Marketing Team Any ad hoc projects as assigned

Singapore