Contributes to the resolution of cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels. Utilizes the Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue. May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective. Liaises with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters. Conducts targeted, mandatory or ad hoc Control Tests & Reviews for a department or group. Resolves problems or transactions where expertise is required to interpret problems/transactions against policies, guidelines or processes. Analyzes documentation and processes to ensure risks and control points are properly addressed, and are in accordance with Risk and Control Self-Assessments Policies. Contributes to work flow or process change and redesign. May be accountable for regular reporting or process administration. Forms a strong understanding of specific function or area. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Taipei