REQUIREMENT

Providing prompt, efficient, detailed, customer-oriented service to AWS customers. Working with other customer support teams to ensure a consistent and high-quality level of support. Being a voice and advocate for our customers when something doesn’t feel right. Working with customers to understand how they use AWS services, and providing valuable feedback to business and development teams. Acting as an advocate for our customer, reporting and acting on observed areas for improvement. Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience. Assisting with customer communication during AWS critical launches and support events. Assuming responsibility for developing detailed knowledge about specific product lines and features. Making sure internal knowledge reference pages are updated. 1 year or more work experience in customer service, customer management, or technical support. Analytic skills such as advanced Excel, Python, or other tools. A drive to dig into the details of a system or process to solve customer problems. Known as the go-to person in your family for technology related questions.

DETAIL LOWONGAN

• Umur -
• Min GPA -
• Min. Qualification D3
• Min Experience Staff