IT Support

(Staff)
PT. Smart, Tbk
Plaza Sinar Mas Land, Menara II, Lantai 28-30 Jl. M.H. Thamrin No. 51, Jakarta 10350 Indonesia
Jakarta - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment
REQUIREMENT

Candidate must possess at least a Bachelor's Degree, Computer Science/Information Technology or equivalent. At least 3 year(s) of working experience as IT Support. Prior experience in tech support, desktop support, or a similar role. Experience with remote desktop applications and help desk software. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Full-Time position(s) available.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Medan

GAMBARAN PERUSAHAAN

-

https://www.smart-tbk.com/

250-500

Formal

Indonesian

Agribisnis

02150338899

-

FOTO PERUSAHAAN

Lokasi Perusahaan Plaza Sinar Mas Land, Menara II, Lantai 28-30 Jl. M.H. Thamrin No. 51, Jakarta 10350 Indonesia