DESKRIPSI PEKERJAAN
Handle Customer Service issues for Sealand Asia in a timely, efficient and profes-sional manner
Provide the highest level of service to the Customer by accepting and confirming the booking within agreed deadline
Deliver and maintain the highest quality customer service level with the aim of achieving business retention and customer's loyalty
Ensure Sealand Asia Policies, guidelines and procedures are adhered to. Also local, national and international rules and regulations related to shipping activities
Support the Counter to overcome all issues to Customers
Support the Global Shared Centre in servicing the Customers
Support the Sales teams in servicing the Customers
Understand and applying system updates according to Standard Operating Procedure (SOP)s and guidelines
Communicate with internal and external customers in a professional manner
REQUIREMENT
Fluent in written and spoken English
Pro-active team player with good interpersonal skills
Ability to work under pressure - with high sense of urgency
Fresh grad are welcome to apply.
Experience in shipping/ logistic background will be advantageous.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Less than 1 year experience/Fresh Grad
