Customer Service

(Staff)
Webhelp APAC
Imbi, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Answer customer calls in a friendly and efficient manner Provide account and application support to our views specifically with regards to software functionality and troubleshooting of systems configurations and network settings raised by customers via telephone or livechat Identify the questions or desires of the customer by good listening and asking clear questions. Provide good customer service with the aid of knowledge gained from the internal training and support systems. Gather documents or all relevant information into the system to insure a high level of service is delivered.
REQUIREMENT

Excellent communication skills both verbal and written in English, Mandarin Willing to work rotating shift basis Willing to work on weekend and Public Holidays Min high school qualification & fresh graduates are encourage to apply Good to have minimum 6 months experience in Customer Support and related experience Proven demonstration of analytical and problem solving skills. Highly organized and service oriented Experience using Windows Operating Systems, Microsoft Excel, Word and Google Docs. Excellent typing, phone, and computer navigation skills. Good comprehension and documentation skills. Ability to navigate the Internet, email, and Instant Messenger. Familiarity with digital streaming services and devices.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://webhelp.com/

250-500

Formal

English

Servis

60327875800

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Imbi, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia