Customer Support

(Staff)
33 Marsiling Industrial Estate Rd 3, Singapore 739256
Dubai - Dubai - United Arab Emirates

DESKRIPSI PEKERJAAN

Daily To answering incoming calls. To prepare and send quotations to customer within 1 to 2 working days. To register traders/reseller profile as and when required in the Securimate system and work with Global Trade Compliance (GTC) team to ensure customer comply with all applicable laws (included in the Securimate software due diligence questionnaire process) before having any business transaction with them. To perform capturing and invoicing of orders within 1 to 2 working days. E-invoice submission thru email. Check and reply mails from ePO email addresses. Email & record Purchase Order from ePO including e-Portal POs. Weekly Liaise with the respective Account Manager and assist in tender preparation and submission (through Ariba, Sesami and Gebiz portal) if required. To follow-up and update customer orders delivery status. To follow up on back order report status with purchaser and update the revised dates in the system. Others To participate in trainings provided by company and continual upkeep of oneself by reading and understanding of products. Handle various complain from customer or sales if any. To bring up the issues faced externally or internally and provide suggestion / solution for improvement. To participate in any marketing activities organized by the dept or company to build brand or company image. To promote product lines via cold calls, emails contacts, visits, exhibitions, conferences, seminars, presentation at sponsored events, etc. To adhere to company’s policy and procedures.
REQUIREMENT

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.thermofisher.com/

100-250

Formal

English

Farmasi

6564999918

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 33 Marsiling Industrial Estate Rd 3, Singapore 739256