Customer Service

(Staff)
PT. Bahari Eka Nusantara
Jl. HR Rasuna Said Kav C-6 Kuningan Timur Setiabudi Jakarta Selatan DKI Jakarta, Kuningan, Karet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide quality customer service to customers over the phone or email Actively conduct cold calls to generate new leads through phone calls and emails to market the Company’s products and services Plan and participate in regional sales leads generation activities Quantify and qualify all potential leads prior to passing on relevant prospects to the Sales Team Identify sales opportunities from existing and new client base Validate customer information and needs (segment) by using the globally agreed selection criteria to produce quality leads and accounts to ensure Company achieves its overall sales/revenue objectives and targets Raise relevant paperwork for the main customer database ensuring customer information is available throughout the Organisation Contact companies and individuals currently not holding an account and confirm customer details and identify traffic profiles thereby assessing quantity and quality of future business Communicate with colleagues at all levels to obtain relevant information Communicate with vendors when required Communicate with customers when required
REQUIREMENT

Minimum of a Diploma or equivalent in any field Minimum two (2) years of relevant Customer Service experience, preferably in the shipping industry Strong interpersonal and communication skills Good customer service and customer-oriented attitude A supportive personality along with positive attitude Able to work independently without much supervision Has a pleasant, outspoken and proactive personality Knowledgeable on permit declaration and customs procedure and compliances Well-informed on procurement of rate from different carriers Excellent coordination and communication skills between vendors and customers Good team player with initiative and keen learning interest Passion to work in a dynamic environment Demonstrated ability to interact with employees and third parties that reflects highly on the Company Proficient in Microsoft Office Applications

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.benlineagencies.com/

250-500

Formal

Indonesian

Logistik/Transportasi

62212522110

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. HR Rasuna Said Kav C-6 Kuningan Timur Setiabudi Jakarta Selatan DKI Jakarta, Kuningan, Karet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920