Supports the Sales process by providing preliminary information to prospective contacts/leads and current customers Contacts current customers and promotes CSA certification and testing services for new business opportunities Prepares proposals and provides support for customers, including Notices and FIR Findings Promotes CSA services by contacting current clients whom are using our competitors and other various testing and certification agencies Maintains input of new/existing client information into the Centra Assists and supports SAMs in their annual goals to increase bookings Works in conjunction with the Marketing team to provide administrative and coordination support for events, including pre-work, scheduling, mailings, marketing materials, and customer contacts Follows up on open quotations and sales opportunities Manages the Certification Sales inbox to qualify and tracks leads Researches customer accounts, identify opportunities for growth & generate interest. Provides information and input into the Commercial Unit to assist with the establishment of new opportunities and areas of focus for CSA Group TIC services Post-secondary education required 2-4 years of Sales or Marketing experience Understanding of Salesforce and Workday a plus Knowledge of the safety certification industry Computer proficiency in Word, Excel, PowerPoint, (Microsoft Outlook or an equivalent CRM application) and database applications Excellent verbal and written English communication skills Excellent phone and customer service skills Detail oriented and able to handle multiple tasks Able to maintain positive contacts within all levels of the organization to exchange explain and interpret information or ideas and follow-up on client requests

Taipei