Kuala Lumpur
Kuala Lumpur - Kuala Lumpur - Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia
DESKRIPSI PEKERJAAN
Fulfill order to cash transaction (e,g, customer orders from order entry, order confirmation and co-ordinate shipment) to ensure customer service level and deliveries are met.
Review customer orders to ensure they meet the requirements to preserve and protect Sartorius’ interest.
Work closely with Planning, Manufacturing, Distribution, Sales, Field Service, Service, Application Specialist and System Integration to ensure our customer’s needs are met and Sartorius’ business practices are followed.
Maintain effective relationships with internal and external customers in order to manage information and the timely resolution of issues.
Monitor and maintain or update inventory level and ensure proper stock control.
Resolve customer queries, process sales order returns, replacement and customer complaints with respective functional teams.
Write work instructions and use them for cross training and reference document.
To always act in a responsible manner to avoid risk to self or to the company and comply with the workplace safety and health and security policy.
Undertake any relevant tasks as may be directed by the superior from time to time.
REQUIREMENT
Minimum 1-2 years related experience preferably including a mixture of customer service, sales support and operations. Experience in international trade/shipping is advantageous. Good written and oral communication skills in English and Mandarin. Ability to prioritize a variety of tasks and meet deadlines A good team player who is expected to work with minimum supervision and make independent decision based on Sartorius policies and practices governing the order management Proficient with MS office applications such as Microsoft Excel, Word and PowerPoint. Knowledge of SAP application is advantageous.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
LOKASI KERJA
Alamat
Taipei