Call Center Agent (Temp Contract)

(Less than 1 year experience/Fresh Grad)
Level 9, Ilham Tower No. 8, Jalan Binjai, 50450, Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Process orders, forms, and application Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned
REQUIREMENT

Bilingual (Proficient in Arabic and English languages) Must be available to join immediately Must have excellent customer services skills.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Dubai

GAMBARAN PERUSAHAAN

-

https://www.adecco.com.my/

20-50

Uniform

English

Manajemen Sumber Daya Manusia

60327810000

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Level 9, Ilham Tower No. 8, Jalan Binjai, 50450, Kuala Lumpur, Malaysia