IT Presales Service Management

(Staff)
Berca Building, Jl. Abdul Muis no.62 Jakarta Pusat 10160
Jakarta Pusat - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Assess customer current pain point, business objective and requirement for IT Services e.g. roll-out, managed service, managed operation, seat management and others. Approach solution with ITSM framework e.g. ITILv3 to deliver best solution for customer’s requirement. Create sizing and cost calculation for delivering the IT Services solution. Collaborate solution with suitable IT technology. Build an integrated proposal consist of company profile, solution diagram, sizing consideration, project timeline, migration/integration method and other technical related matter. Present the solution and convince customer. Coordination with sales team related with sales strategy, such as brand to be choose, device specification, complexity of integration and professional services cost. Coordination with project manager and post-sales team during implementation to ensure all requirement is delivered.
REQUIREMENT

Minimum 2 years’ experience in IT Have experience with ITSM’ Tools e.g. BMC Remedy, IVANTI, ManagedEngine, etc. Have experience in other IT technologies e.g. call center, video conference, CCTV, etc. is an advantage Preferably having professional certification such as ITILv3, COBIT or other ITSM’ Certifications Proficient in English Have a very good communication and presentation skill Willing to do business trip

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Pusat

GAMBARAN PERUSAHAAN

-

https://www.berca.co.id/

250-500

Formal

Indonesian

Komputer/TI

62213800902

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Berca Building, Jl. Abdul Muis no.62 Jakarta Pusat 10160