IT Support

(Staff)
www.ejobster.com
Dubai
Dubai - Dubai - United Arab Emirates
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Email and phone technical support customer entry point. Permanent surveillance of network, systems, and security components monitored by the NOC tools. Acknowledgement of alarms raised at the NOC and first level technical support/problem resolution on all Data Center products/solutions following precise/written operations procedures and/or technical escalation to higher levels. Remote eyes and hands and scheduled Level 1 tasks. Customer escort during site visits. Trouble ticketing ownership: authenticate customer, open, update, own and close tickets.
REQUIREMENT

1-3 years of relevant experience. University Bachelor’s degree in relevant discipline. Familiar with networks and systems configuration, support, and management. Familiar with Service Desk and Network management tools. Systematic and process/procedures oriented with good troubleshooting skills.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Dubai

GAMBARAN PERUSAHAAN

-

http://www.ejobster.com/

20-50

Formal

English

Manajemen Sumber Daya Manusia

622

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Dubai