Customer Service

(Staff)
10 Anson Rd, 10 International Plaza, Singapura 079903
Singapore - Singapore - Singapore

DESKRIPSI PEKERJAAN

Booking of Sales Order Receive of customer sales order. Verification of customer sales order data before input into sales order system. Input customer sales order; liaise with customer on sales order related matters. Clarification of data with sales person-in-charge (PIC) should the need arise. * Billing of Sales Order Initiate sales order for 3PL (warehouse) to kit / pack according to customer delivery request. Prepare necessary documents for delivery purpose; such as Delivery Order (DO), Invoice (INV), packing lists (P/L) and etc as per individual customer requirement. Coordinate with 3PL delivery teams or freight forwarder for delivery time & location. Reviewing of Sales Order Backlog Monitor & update sales order issued by customer Routine checking of sales order backlog against assigned customer request delivery time & quantities Expediting of shortages inventory Coordinate with Sales PIC & PSI Planning group on order fulfillment Warehouse Related Window person for all 3PL (warehouse) related issues except business procedures & business contract. Coordinate all warehouse / freight agent on pending issues related to incoming, outgoing and inventory. Coordinate all cargoes investigation/ survey due to damage should the need arise. Assigned Customer EDI and Others Receive customer EDI as per assigned time frame. Retrieve the data and upload the customer EDI data to system. Verification of EDI data and the successful loading of data from internet to system. Coordinate with SSC MIS dept on all EDI / Internet related matters. Clarification of all data discrepancy from customer EDI transmission with sales PIC. Information of EDI data availability to sales PIC and related customer service staff. Movement of Inventory Executing and maintaining the inventory movement via system or manual. Coordination of inventory movement from customer to SSC such as Return on Merchandise (RMA), retyping, manual receiving, etc. Coordination of inventory discrepancy / verification/ labeling / etc. Coordination of ON-WATER inventory from vendors Others Perform and execute responsibly job assignment or ad-hoc duties given by immediate supervisor or management staffs.
REQUIREMENT

Possess min GCE "O" Level or above. At least 3 year working experience of similar field. Proficient in Microsoft office Knowledge of SAP is an advantage Prior experience in sales administrative support duties is preferred

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://flintex.com.sg/

20-50

Casual(T-shirt)

English

Manajemen Sumber Daya Manusia

6565232746

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 10 Anson Rd, 10 International Plaza, Singapura 079903