DESKRIPSI PEKERJAAN
Account Management and Maintenance
Establishes and maintains high standard of customer service by making effective and regular area coverage to attend to customer’s requirement, inquiries and concerns.
Ensure timely submission of prices, quotations and bid documents required by the customer.
Ensures prompt action on orders and inquiries from customer.
Ensures prompt delivery of orders and other services based on service level agreement with customer.
Conducts the necessary evaluation and submits recommendation on price concessions in order to maximize profits for the company.
Provides and articulates with account information on new product launches, promotions and other new offerings by the company.
Conducts presentation to existing and target customers on company products and services.
Provides customer with advice on application of products.
Develops initiatives to maintain strong relationships across all levels of the customer organization.
Finds the opportunity to sell all the products and services of the company.
Keeps abreast with developments in the industry by regularly attending/calling leading industry organizations.
Provides customer with relevant information gathered from governing industry organization
Ensures that the company's position/interest is not compromised.
Handles collection and remittance of payments and issues official receipts.
Work for extension of supply agreement.
Review monthly sales targets versus sales forecast.
Regularly updates customer master record.
Enhances customer relationship.
REQUIREMENT
Ensures submission of all invoices/delivery receipt and other billings before the cut-off date.
Reconciles with customer on orders and amount due for payment based on agreed terms.
Reminds customer prior to collection dates.
Ensures prompt collection of all payments. Ensures completeness of details in cash receipt.
Immediately reconciles any discrepancy in invoice and payment amount.
Coordinates WITH WHOM? issuance of necessary debit or credit notes after reconciliation.
Ensures clearing of accounts’ orders that are on-hold due to any Credit concerns.
Secures updated Credit documents regularly from customer.
Reviews customer credit limits and recommends necessary adjustments based on current buying pattern.
Prepares necessary request for interest reversal when needed.
Prepares invoice applications for any overpayments.
Coordinates preparation of debit notes for any unbilled deliveries/services.
Prepares collection letters as necessary.
When necessary, endorses to collection attorney account WE DO NOT HAVE THIS that have not payment within prescribed period.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
