Telesales

(Staff)
41, 02, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru, Johor, Malaysia
Johor Bahru - Johor - Malaysia

DESKRIPSI PEKERJAAN

Responsible for handling incoming calls for opportunities Process enquiries and proactively resolve customer issues & challenges effectively Build strong internal and external relationship through customer service support and delivery Convert incoming enquiries into sales or secure appointment for site inspection Identify and follow-up opportunities to gain new customers and conduct upselling to existing customers Proactively call to convert jobs into contracts Identify and follow-up complaints from newly signed up customers to prevent premature termination Process all customers’ contracts and job orders in a timely manner Effectively plan Residential Specialist’s work for optimum productivity Ensure all documentation pertaining to customers are updated into the respective service database timely and accurately Ensure the sales loop is reported accurately on a daily basis Work out and agree on a payment plan with the customer and support Residential Specialist as and when necessary Any other task or duties that may be assigned from time to time
REQUIREMENT

Minimum a Diploma in related discipline of studies with a proven track record in a telemarketing environment Highly successful at converting incoming enquiries into sales or secure appointment for site inspection Good communication skills and has the ability to communicate fluently on the phone Call centre experience is an added advantage Good planning and organisational skills with attention to details Ability to prioritise tasks with effective time management Good understanding of Business clients in your designated locations Autonomous and thrive on challenges

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Kuala Kedah

GAMBARAN PERUSAHAAN

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http://www.careermaster.com.my/

Manajemen Sumber Daya Manusia

6073535294

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FOTO PERUSAHAAN

Lokasi Perusahaan 41, 02, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru, Johor, Malaysia