Customer Relations

(Staff)
No. 11, Jalan TP 5, Taman Perindustrian Sime UEP, Petaling Jaya, 47600 Subang Jaya, Selangor.
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

• To resolve customer complaint in a prompt and efficient manner. • To liaise with relevant departments in solving problem in an effective & timely manner. • To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. • To monitor on the status of Customer Feedback Form (CFF ) raised. • To ensure all postponement jobs are duly arranged. • To prepare and send the service reminder notice to customers whose Bio-pure sets are due for service (if any) • To analyze on data collected from customer satisfaction feedback survey and submit to superior for review. • To assist in preparing of monthly management report. • To ensure all new warranty cards received are updated into CRMS. • To attend to any other job functions assigned by superior from time to time.
REQUIREMENT

• Possess minimum SPM or equivalent. • At least 1 year(s) of working experience in the related field is required for this position. • Able to communicate in English, Bahasa Malaysia and Mandarin. • 5 Full-Time position(s) available.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Alamat

Johor Bahru

GAMBARAN PERUSAHAAN

-

https://www.elken.com/

250-500

Formal

English

Servis

60380210088

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan No. 11, Jalan TP 5, Taman Perindustrian Sime UEP, Petaling Jaya, 47600 Subang Jaya, Selangor.