IT Support Specialist

(Staff)
Gensler Singapore Pte. Ltd.
2 Peck Seah Street 5th floor Airview Building Singapore 079305
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Installation, maintenance and troubleshooting of workstations, laptops and printers in a Windows-based environment. Installation, maintenance and troubleshooting of storage servers, backup processes, and Disaster Recovery procedures. Install, configure, and troubleshoot common desktop applications such as Microsoft Office and Adobe CS, as well as applications that are specific to the AEC industry. Resolve and document Service Desk tickets in a timely manner (Level 1 support) . Installation, maintenance and troubleshooting of Voice-over-IP technology, including phones and switches. Conduct routine hardware and software audits of systems for compliance with established standards, policies. Train end-users (either in one-on-one setting or presentation-style meeting) as needed in various software products such as best practices with Outlook, or how to use a newly deployed application. Participate in process improvement projects and assist in firm-wide implementation projects. Communicate effectively with local vendors (telecom, hardware, etc) for procurement, research, or troubleshooting.
REQUIREMENT

Diploma or higher in Computer Science, or equivalent educational experience in a related technical field. Either A+ Certification or Network+ Certification is required. CCNA certification is a plus. Microsoft MCSE Certification is Plus Minimum 3-5 years’ experience in a technical support position, with an emphasis on support for remote offices and remote users. Proven hands-on experience with Windows Servers and Active Directory services. Proven hands-on experience for help desk support with Various software applications , AEC industry IT support experience is Plus Experience with office Audio/Video facilities Experience with Microsoft SCCM is a pus MAC support experience is a plus Service Desk support experience is a Plus VMware/Citrix experience is a plus Availability to participate in off-hours and weekend maintenance and upgrade projects. This position requires heavy lifting. Must be able to disconnect, lift and move IT equipment, including desktops, monitors, printers. Must be willing to maneuver under counters and in tight spots to run cables and wires for equipment.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.gensler.com/offices/singapore

250-500

Formal

English

Desain Interior

6566922500

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 2 Peck Seah Street 5th floor Airview Building Singapore 079305