DESKRIPSI PEKERJAAN
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
REQUIREMENT
Diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers
Customer Service Support: 1 year (Preferred)
Professional Qualification or Polytechnic Diploma (Preferred)
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
