Customer Relations

(Staff)
Soho Capital Lt.17 unit 7, Central Park, Letjen S. Parman St No.Kav.28, RT.3/RW.5, South Tanjung Duren, Grogol petamburan, West Jakarta City, Jakarta 11470
Jakarta Barat - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

• To resolve customer complaint in a prompt and efficient manner. • To liaise with relevant departments in solving problem in an effective & timely manner. • To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. • To monitor on the status of Customer Feedback Form (CFF ) raised. • To ensure all postponement jobs are duly arranged. • To prepare and send the service reminder notice to customers whose Bio-pure sets are due for service (if any) • To analyze on data collected from customer satisfaction feedback survey and submit to superior for review. • To assist in preparing of monthly management report. • To ensure all new warranty cards received are updated into CRMS. • To attend to any other job functions assigned by superior from time to time.
REQUIREMENT

• Possess minimum SPM or equivalent. • At least 1 year(s) of working experience in the related field is required for this position. • Able to communicate in English, Bahasa Malaysia and Mandarin. • 5 Full-Time position(s) available.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Alamat

Johor Bahru

GAMBARAN PERUSAHAAN

-

https://www.elken.com/

100-250

Casual(T-shirt)

Indonesian

Servis

0379858888

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Soho Capital Lt.17 unit 7, Central Park, Letjen S. Parman St No.Kav.28, RT.3/RW.5, South Tanjung Duren, Grogol petamburan, West Jakarta City, Jakarta 11470