Customer Care

(Less than 1 year experience/Fresh Grad)
American Express
Jl. Melawai Raya, RT.4/RW.5, Melawai, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12160, Indonesia
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment. Resolve product or service inquiries by asking probing questions, determining the cause of the issue; selecting and articulating the best solution to drive brand advocacy. Grow and nurture customer relationships on every interaction that results in measurable Customer value Document necessary account information and offer custom solutions that benefit the customer Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
REQUIREMENT

Customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment. Demonstrated consultative experience, ability to influence, resourceful Creative problem-solving, eager to find customized solutions 5 days rotating shift schedule Good command in English and Mandarin Fresh graduates are welcome

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Taipei

GAMBARAN PERUSAHAAN

-

https://www.americanexpress.com/

20-50

Formal

Indonesian

Keuangan/Bank

0215216000

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Melawai Raya, RT.4/RW.5, Melawai, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12160, Indonesia